Privacy Policy

Last updated: October 2026

1. Who we are

This website is operated by Nastech FZCO, Dubai, United Arab Emirates, a wholesale distributor of solar and energy storage products. Our Istanbul hub serves customers in Turkey and the region. Email: sales@nastechsolar.com.

2. What we collect

• Details you send through our forms: name, company, email, phone or WhatsApp number, country and city, and the content of your request.
• For warranty claims: product details, serial numbers, purchase information, photos and videos.
• For customer accounts: your login details and account activity.
• Technical data when you visit: IP address, browser type and pages visited, partly through cookies (see our Cookie Policy).

3. How we use it

We use this information to answer your requests and send quotations, to manage customer accounts and warranty claims, to arrange orders and deliveries with our distribution partner in Turkey, to keep the website secure, and to meet legal obligations. We send product or campaign information only if you agree to receive it, and you can unsubscribe at any time.

4. Who we share it with

We share information only where needed: with our distribution partner in Turkey for orders and deliveries, with manufacturers for warranty claims, with providers that host and run our website and business software, and with authorities where the law requires it. We do not sell personal information.

5. Security and retention

We protect information with access controls, encrypted connections (HTTPS) and protection against automated form submissions. We keep it only as long as needed for the purposes above and for the periods the law requires.

6. Your rights

You can ask to see, correct or delete your information, or object to its use. For people in Turkey, the rights under Law No. 6698 and how to use them are set out in our KVKK Information Notice.

7. Changes

We may update this policy. The date at the top shows the latest version.

8. Contact

Questions about privacy: sales@nastechsolar.com.